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Lawful Basis
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Purposes
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For performance of
insurance contract or
fulfillment of your request
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- To advise or provide the appropriate product offerings, premium calculation/quotation, underwriting, investment and the administration of your insurance policy, reinsurance including consideration of benefit or claims according to the insurance contract, and our online service at present or in the future, and the communication related to your insurance policy e.g. invoicing for insurance premium, premium payment, informing details about insurance policy or noticing about changes in the Company’s terms, conditions, and policies;
- To disclose general personal information to insurance agents, brokers or surveyors as necessary for providing services under the insurance policy.
- To conduct transaction monitoring for legal or contractual execution according to the insurance contract or law.
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For compliance with laws relating to the business
operation or other
laws of authorities
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- To verify or identify a status of individual as required by laws e.g. Law relating to the Supervision of Non-life Insurance Business, Anti-Money Laundering Law, Counterterrorism and Proliferation of Weapons of Mass Destruction Financing Law, Bankruptcy, or Foreign Account Tax Compliance Act: FATCA, Securities laws etc., the Company may refuse to provide the service as your request if the law specified it;
- To disclose or submit information, documents or any reports to regulators or other government authorities as required by laws;
- To perform or cooperate with the competent officers according to other laws as requested from time to time; or to comply with the government report or regulations concerning personal data disclosure;
- To collet, use and/or disclose personal data to the Office of Insurance Commission (“OIC”) for the purpose of supervision on insurance businesses in accordance with the law on the Office of Insurance Commission and Non-life Insurance Law. In this regard, the OIC may disclose your personal data to other government authorities for the purpose of preventing violations of or non-compliance with applicable laws. Further details are set out in the OIC’s Privacy Notice, which is available on the OIC’s website at http://www.oic.or.th
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For the legitimate
interest of the Company
or other person or legal person.
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- To perform statistical analysis, satisfaction survey, conducting market research or data or financial analysis, actuarial research, pricing, underwriting, claim consideration or to formulate strategies related to product design and development, or service or to analyze the use of website, application, social media in order to cater improve the usability of website, application or social media to align with your usage;
- Examination or investigation or protection or investigation of suspicious transactions on fraud or financial crime or compliant handling e.g. transaction examination on suspicious transaction, conducting fact finding as well as disclosing or reporting the wrongful or fraud cases, compliant data or the result of the compliant management to the relevant authorities;
- To verify and authenticate your identity in order to exercise rights related to your personal data;
- For the Allianz Group Companies or Allianz Ayudhya Group Companies to operate business efficiently and appropriately, including testing the Company's systems, managing our financial position, business capability, planning, communications, corporate governance and internal audit, organizational restructuring, including data management, record keeping, correction, making copies, or the destruction of personal data;
- For the purpose of contacting and communicating with you to provide information, news, and special offers relating to products or services, as well as to grant privileges or benefits to which you may be entitled as a customer, which the Company or the Allianz Ayudhya Group may provide from time to time, provided that such processing does not override your fundamental rights.
If you do not want to receive any marketing communication from us, you can let us know anytime by contacting Allianz Ayudhya Customer Care Center at 1292 everyday 24 hours.
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Establishing rights, fighting for, or complying with claims.
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- To conduct investigations, gather facts for establishing claims, litigation, and/or fighting cases in court, disputing, opposing, clarifying complaints, or taking any action related to the company's and/or your claims.
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Consent
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- The Company may process sensitive personal data only to the extent necessary for legitimate purposes and within the scope of consent given, unless such Processing of sensitive personal data is exempted by law from consent requests.
In the event that the Company cannot process sensitive personal data or does not receive enough, accurate and complete sensitive personal data to fulfil obligations under the insurance contract or law, the Company may refuse to act on your requests;
- For marketing purposes, including the disclosure of your personal data to the Allianz Ayudhya Group or its business partners, contacting and communicating with you, offering or introducing the Company’s or the Allianz Ayudhya Group’s new products and services, as well as providing marketing information, publicizing sales promotions, other marketing activities, or privileges and benefits organized by the Company or the Allianz Ayudhya Group from time to time, which may be of interest or benefit to you, provided that such processing does not override your fundamental rights;
- To disclose sensitive personal information to insurance agents or brokers as necessary for providing services under the insurance policy;
- For any other purposes where consent is given from time to time, unless the Company can process for such purposes lawfully under applicable law or personal data protection law.
If you would like to withdraw the consent for disclosure of personal data for marketing purpose, please contact the Company at Allianz Ayudhya Customer Care Center at 1292 everyday 24 hours.
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