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Personal Accident Insurance & Health Insurance(with TPA Logo card and MED SURE card)
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Personal Accident Insurance Claim (without Insurance Card)
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Death Claim
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Disability/Dismemberment Claim
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Hospital Income Compensation Claim
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Cancer And Critical Illness Claim
Personal Accident Insurance & Health Insurance (with TPA Logo card and MED SURE card)
Documents Required
Procedures
- In case of outpatient (OPD) treatment that is not an exception case, the hospital is to verify coverage
- In case of inpatient (IPD) treatment, hospital personnel coordinates with the company’s staff or agent to service the Insured as per coverage stated in the insurance policy.
- Should there be any inconvenience getting service from hospital, please contact the number on the back of your insurance card
Condition
- The company reserves the right for the Insured with TPA Logo card and MED SURE card and getting treatment at Allianz Ayudhya Care Network hospitals only.
- In case of no card or getting treatment at a hospital outside the Allianz Ayudhya Care Network, the Insured is to make advance payment and submit documents to the company for reimbursement afterwards.
- Indemnity payment can be transferred to savings account of any bank except Government Savings Bank, Islamic Bank of Thailand, Bank for Agriculture and Agricultural Cooperatives, and Government Housing Bank. A cheque payment will be made if the Insured does not have a passbook.
Personal Accident Insurance Claim (without Insurance Card)
Documents Required
- Original copy of the receipt and medical certificate
- In case of reimbursement for broken bone treatment, radiographic image and X-Ray/CT Scan/MRI results report are required
- Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
- Other documents as requested by the company
Procedures
- Call Center, Tel.1292
- Fill in the claim form. Click to Download
- Submit the form by postal mail to General Indemnity Department, Allianz Ayudhya General Insurance Pcl., 898 Ploenchit Tower, 9th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
Condition
- The Insured must make advance payment and submit documents to the company for reimbursement afterwards.
- Indemnity payment can be transferred to savings account of any bank except Government Savings Bank, Islamic Bank of Thailand, Bank for Agriculture and Agricultural Cooperatives, and Government Housing Bank. A cheque payment will be made if the Insured does not have a passbook.
Death Claim
Documents Required
- Copy of death certificate or autopsy report
- Certified copy of the Insured’s identification card and house registration
- Certified copy of the beneficiary’s identification card and house registration
- Copy of marriage certificate (if applicable) or divorce certificate (if any)
- Copy of police daily log about the case, certified by case officer (if any)
- Copy of alcohol test report (if any)
- Record of family tree
- Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
- Other documents as requested by the company
Procedures
- Call Center, Tel.1292
- Fill in the claim form. Click to Download
- Submit the form by postal mail to General Indemnity Department, Allianz Ayudhya General Insurance Pcl., 898 Ploenchit Tower, 9th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
- Or send documents via E-mail: gr-non-motor-claim@allianz.co.th
Condition
Disability/Dismemberment Claim
Documents Required
- Photograph of the Insured
- Copy of police daily log about the case, certified by case officer (if any)
- Certificate of disability and identification card for disabled person (in case of disability)
- Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
- Other documents as requested by the company
Procedures
- Call Center, Tel.1292
- Fill in the claim form. Click to Download
- Submit the form by postal mail to General Indemnity Department, Allianz Ayudhya General Insurance Pcl., 898 Ploenchit Tower, 9th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
- Or send documents via E-mail: gr-non-motor-claim@allianz.co.th
Condition
Hospital Income Compensation Claim
Documents Required
- Copy of receipts and copy of medical certificate
- Copy of list of expenses (if any)
- Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
- Other documents as requested by the company
Procedures
- Call Center, Tel.1292
- Fill in the claim form. Click to Download
- Submit the form by postal mail to General Indemnity Department, Allianz Ayudhya General Insurance Pcl., 898 Ploenchit Tower, 9th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
- Or send documents via E-mail: gr-non-motor-claim@allianz.co.th
Condition
Cancer And Critical Illness Claim
Documents Required
- Copy of medical report and diagnostic test results
- Copy of tissue diagnosis lab tests/reports
- Copy of medical treatment records from all hospitals at which the Insured has been treated
- Copy of receipts showing list of expenses (if any)
- Copy of the first page of the Insured’s passbook (for indemnity payment transfer)
- Other documents as requested by the company
Procedures
- Call Center, Tel.1292
- Fill in the claim form. Click to Download
- Submit the form by postal mail to General Indemnity Department, Allianz Ayudhya General Insurance Pcl., 898 Ploenchit Tower, 9th Floor Zone A2, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330 Tel. 02-657-2921-7 or any of our branch offices.
- Or send documents via E-mail: gr-non-motor-claim@allianz.co.th
Condition
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